In order to ensure the safe and secure delivery of our products, we offer complimentary worldwide shipping with full insurance coverage.

 

For shipping, we exclusively use FEDEX or DHL Express with a required signature upon delivery. Additionally, we take extra precautions to ensure maximum protection by double-boxing all items. Our third-party insurance vendor provides full coverage for all shipments.

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For any questions or requests regarding customs declared values, please contact us at contact@thearrowoftime.fr.

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Please note that all shipments require a signature from an adult upon delivery. If a package is lost or stolen, a refund will be processed only after our insurance vendor has approved the claim, which may take several days.

Please be aware that customers are responsible for any customs charges, duties, or taxes applied by their respective country.

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We express all prices in Euros. All payments and refunds are processed in the same currency.

Please note that our bank account is located in France, and we will only ship goods after the payment has been fully cleared, which may take several days.